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Privacy Policy

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Privacy Policy

CTS Corporation (“CTS”) is committed to protecting the privacy of the users of the ctscorp.com website. Our goal is to provide a safe and secure user experience. CTS will use its best efforts to ensure that the information submitted to the CTS website remains private, and is used only for improving general CTS marketing and promotional efforts, and other purposes set forth below.

EU-US Data Privacy Framework

CTS complies with the EU-U.S. Data Privacy Framework (“EU-U.S. DPF”), the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. Data Privacy Framework (“Swiss-U.S. DPF”) as set forth by the U.S. Department of Commerce. CTS has certified to the U.S. Department of Commerce that it adheres to the EU-U.S. Data Privacy Framework Principles (“EU-U.S. DPF Principles”) with regard to the processing of personal data received from the European Union and the United Kingdom in reliance on the EU-U.S. DPF and the UK Extension to the EU-U.S. DPF. CTS has certified to the U.S. Department of Commerce that it adheres to the Swiss-U.S. Data Privacy Framework Principles (“Swiss-U.S. DPF Principles” and, collectively, with the EU-U.S. DPF Principles, the “Principles”) with regard to the processing of personal data received from Switzerland in reliance on the Swiss-U.S. DPF. If there is any conflict between the terms in this privacy policy and the EU-U.S. DPF Principles and/or the Swiss-U.S. DPF Principles, the applicable Principles shall govern. To learn more about the Data Privacy Framework (“DPF”) Program, and to view our certification, please visit https://www.dataprivacyframework.gov/. All subsidiaries listed in our DPF certification record, specifically CTS Advanced Materials, LLC, CTS Electronic Components, Inc., CTS Valpey Corporation, Quality Thermistor, Inc., Sensor Scientific, Inc., and TEWA Sensors LLC, also adhere to the Principles.

In compliance with the EU-U.S. DPF, the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. DPF, CTS will resolve DPF Principles-related complaints about our collection and use of your personal information. EU, UK, and Swiss individuals with inquiries or complaints regarding our handling of personal data received in reliance on the EU-U.S. DPF, the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. DPF should first contact CTS at: mediarelations@ctscorp.com, or by calling CTS at: +1-630-577-8800.

In compliance with the EU-U.S. DPF and the UK Extension to the EU-U.S. DPF and the Swiss-U.S. DPF, CTS commits to cooperate and comply respectively with the advice of the panel established by the EU data protection authorities (“DPAs”) and the UK Information Commissioner’s Office (“ICO”) and the Swiss Federal Data Protection and Information Commissioner (“FDPIC”) with regard to unresolved complaints concerning our handling of personal data received in reliance on the EU-U.S. DPF and the UK Extension to the EU-U.S. DPF and the Swiss-U.S. DPF.

The Federal Trade Commission has jurisdiction over CTS’ compliance with the EU-U.S. DPF, the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. DPF.

Collection and Use of Personal Data

CTS may collect Personal Data from Data Subjects when Data Subjects purchase products from CTS or sell products to CTS, register with its website, or otherwise communicate with them. Personal Data may include an individual’s name in combination with address, telephone number, and e-mail address.

CTS uses Personal Data that it collects for the following purposes: (i) maintaining and supporting its products; (2) compliance with contractual commitments with customers and vendors; (3) government reporting, tax filings, and other regulatory requirements; (4) storing and processing data, including Personal Data, in computer databases and servers located in the United States; (5) other business purposes required under applicable regulations; and (6) as otherwise required by law. CTS does not process Personal Data of individuals for any other reason; provided, however, that CTS may disclose Personal Data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.

Individuals may request access to their Personal Data held by CTS via the email and telephone contacts listed above. Individuals  have the following choices and means to limit the use and disclosure of Personal Data upon request to CTS: rectify inaccurate Personal Data; stop processing or erase Personal Data if processing is no longer necessary; stop processing or erase Personal Data if the individual’s interest overrides CTS’ legitimate grounds; stop processing or erase Personal Data if processing is unlawful; and stop processing Personal data if such data in inaccurate or if there is a dispute.  An individual has the possibility, under certain conditions, to invoke binding arbitration for complaints not resolved by other DPF mechanisms.

CTS will cooperate with the EU DPAs regarding Personal Data and will comply with advice given by DPAs regarding Personal Data transferred from the EU.  CTS remains responsible for any onward transfer of Personal Data processed by third parties.

Information Disclosure

CTS does not disclose information about your individual visits to ctscorp.com, or any personal information that you provide, such as your name, address, e-mail address, telephone number, personal references, etc., to any outside parties, except as may be required by law.

CTS will not sell, trade, exchange or otherwise make available any personally identifiable information to any other company or organization not directly affiliated with CTS.

Traffic—CTS uses software programs to analyze traffic for this website. These programs collect aggregate data, not personal information.

Email—CTS may offer visitors the ability to sign up for email newsletters and announcements. CTS will never sell your email address or share it with anyone else not directly affiliated with CTS Corporation.

Cookies—CTS uses cookies on this website to aid in your ease of use.

IP address collection—CTS may collect IP addresses for purposes such as to report anonymous user information, to audit or administer the use of our website and keep it secure. CTS does not link IP address information to personal information.

Forms—Inquiry forms, such as information requests or site registration, collect information that is securely stored and that will only be used to direct you to the resources you seek. This may include follow-up by one of our associates to answer questions you may have.

Links to third-party sites—The CTS website contains links to other websites and resources, offered as a convenience to you. CTS has no control over and does not endorse third-party content, goods or services, and is not responsible for the privacy practices or content of these other websites and resources.

CTS DISCLAIMS ALL REPRESENTATIONS AND WARRANTIES, WHETHER EXPRESS OR IMPLIED, REGARDING ITS WEBSITE INCLUDING WEBSITE CONTENT, AND ANY GOODS OR SERVICES THAT YOU OBTAIN FROM THIRD-PARTY PROVIDERS. YOU MUST LOOK SOLELY TO THE THIRD-PARTY FOR ANY AND ALL SUCH CLAIMS.

Privacy Policy Changes

All changes to the privacy policy for ctscorp.com will be posted here so that you will always know what information we gather, and how that information might be used. Questions or concerns regarding CTS’ privacy policy can be directed to mediarelations@ctscorp.com, or by calling CTS at: +1-630-577-8800.

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